Effective Date: July 17, 2025

At GR Apparel, customer satisfaction is our top priority. If you are not fully happy with your purchase, we offer a simple and transparent refund process.

1. Eligibility for Refunds

To qualify for a refund:

• Your return must be initiated within 14 days of receiving the item.

• The item must be unused, unwashed, and in original condition with all tags attached.

• Proof of purchase (order number or receipt) must be provided.

2. Refund Process

• Once your return is received and inspected, we will notify you via email.

• If the return is approved, your refund will be processed within 5–7 business days to your original payment method.

• You will receive a confirmation once the refund has been issued.

3. Non-Refundable Items

• Items marked as final sale.

• Shipping costs (unless the return is due to an error or defective product).

• Items returned beyond the 14-day window or in used/damaged condition.

4. Late or Missing Refunds

If you haven’t received a refund after 7 business days:

• Double-check your bank account or credit card statement.

• Contact your bank or payment provider—processing times may vary.

• If you’ve done all this and still haven’t received your refund, contact us at info@grapparel.com.

5. Order Cancellations

Orders can be canceled within 12 hours of placement. After that, the order will be processed and must follow the standard return and refund process.

6. Contact Us

If you have questions about this Refund Policy or how we handle your data, please contact us at:

Email: info@grapparel.com
Phone: +92 3007293836